Privacy Policy
This policy explains what information Rowhome Restrooms collects when you request a quote or book a rental, how that information is used, and how it is protected. This policy applies to the Rowhome Restrooms website and any related booking forms or phone requests.
Information We Collect
When you request a quote or book a rental, Rowhome Restrooms may collect your name, phone number, email address, delivery address, unit type requested, rental dates, and any details you provide about your event or job site. If you contact us by phone, we may also note the details of that call to prepare your quote.
How Information Is Used
Information collected is used to prepare and send quotes, schedule delivery and servicing, confirm bookings, and respond to questions. We do not sell customer information to third parties, and we do not use it for purposes beyond fulfilling and supporting your rental.
How We Protect Your Information
Customer information is stored using standard security practices for a small business website and is accessible only to staff who need it to fulfill your order. We take reasonable steps to protect this information from unauthorized access.
Third Party Services
Rowhome Restrooms uses a small number of third party tools to run this website and process requests. These include a website analytics tool that tracks general visitor activity such as which pages are viewed, a contact form service that delivers quote requests to our team by email, and an email service used to send quote confirmations and booking updates. These tools may collect basic technical information such as browser type and general location, but do not receive payment information through this website.
Cookies
The Rowhome Restrooms website uses basic cookies to support normal site functions, such as remembering form entries and measuring site traffic. These cookies do not collect sensitive personal information and can be disabled through your browser settings, though some site features may not work as intended if cookies are turned off.
Data Retention
Rowhome Restrooms keeps customer quote and booking information for as long as needed to fulfill your rental and to meet standard business and tax recordkeeping requirements, generally up to seven years after a completed rental. Information tied to a quote that was never booked is kept for a shorter period and removed if there is no follow up activity.
Your Rights
You can request to see what information we have on file for you, ask us to correct inaccurate information, or ask us to delete your information where we are not required to keep it for business or legal reasons. Contact us using the information below to make any of these requests.
Children’s Privacy
This website and its services are intended for adults arranging rentals for events, job sites, or properties. We do not knowingly collect information from children.
Changes to This Policy
This policy may be updated from time to time to reflect changes in our practices or in applicable law. The date of the most recent update will be noted at the bottom of this page.
Contact for Privacy Questions
Questions about this privacy policy can be directed to Rowhome Restrooms at 483 Conarroe St, Philadelphia, PA, or through the contact page.